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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linnea Rummage

Linnea Rummage

January 9, 2025

5  out of  5
rating by Linnea Rummage
"I've worked with Brent for several years for renter's insurance. I recently bought a home and needed to change to homeowner's insurance. Brent and his team were so helpful and patiently answered all of my questions. I was able to bundle my homeowners and car insurance at a very fair price. I would recommend Brent and State Farm to anyone looking for coverage!"
We responded:
"Linnea, thank you for the kind review! Congratulations on being a new homeowner. So glad, we could help out! Please keep in touch and don’t hesitate to contact us if you need further assistance with the closing."
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Molly Filipowicz

January 8, 2025

5  out of  5
rating by Molly Filipowicz
"Super friendly staff! Very attentive and smooth service. Jackie was great, super helpful, and quick! Highly recommend this office for your insurance needs."
We responded:
"Thank you Molly! Happy New Year!"
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Georgina Mitchell

December 23, 2024

5  out of  5
rating by Georgina Mitchell
"I am happy to give this agent a 5 star review. I have been a very happy State Farm customer for 10 plus years, and enjoyed a great business relationship with my previous agent. I moved out of state and hated that I needed to find another that I could relate with in the same way, so I took my past agents advice and spoke to a another local State Farm agent, and after speaking with Jacqueline, I decided to stay with the company. She patiently went through my coverage with me and gave me an excellent, competitve rate for bundling my auto and renters insurance. I felt comfortable when I spoke with her so I'm sure we'll be doing business for a long time."
We responded:
"Thank you Georgina! Welcome to Chicago. We are pleased to serve you at State Farm!"
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Spring Joy

December 20, 2024

5  out of  5
rating by Spring Joy
"(JUST CHANGED AGENTS THIS WEEK) My husband and I were not happy with the agent we had (multiple problems) and wanted to change to someone new. After looking at lots of locations, and reading reviews online, decided to give Brent and his associates a chance. Seeing how many positive reviews Jackie had, we wanted to talk with her. Let me say, she is everything people had said she was! Friendly, knowledgeable, A+ customer service! Having worked in the customer service industry for 20 years, I can only say she is EXACTLY what I was looking for! Not only did she answer all our questions, but took the time to explain everything to us and even made some recommendations on what we should do. Plus she went above and beyond to get an answer for us that she wasn't sure about. All things considered, I feel we made the right choice in choosing this office."
We responded:
"Thank you for your detailed review! We strive to go to the next level serving our clients. Welcome to our family!"
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Lenette B

November 1, 2024

5  out of  5
rating by Lenette B
"Jackie, the agent whom assisted in getting the best possible quote was amazing. She went step by step with coverage and cost. Not only did she assist with auto, she also assisted with renters insurance. Jackie's kindness and patience with spoke volume. Thank you, Ms. Jackie"
We responded:
"Thank you for your review! Welcome to SF. We are here to assist you with your insurance needs."
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Debra F

September 29, 2024

5  out of  5
rating by Debra F
"Jackie from State Farm from Brent Becker's office is so professional, kind and helpful. I always enjoy talking to her! Thank you!"
We responded:
"Debbie, thank you for your review. We appreciate you and your business! "
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Tuan Do

July 16, 2024

5  out of  5
rating by Tuan Do
"Insurance isn't usually a top-of-mind thing for me, but when I have a question or need to file a claim, I want to work with someone responsive and knowledgeable. That's exactly what I got from the people at Brent Becker's office, particularly Jackie, who always amazed me by remembering who I was and the policies I had. They were all so professional, friendly and patient in answering my questions. I would highly recommend working with them."
We responded:
"Thank you Tuan! I appreciate you. We try out hardest to serve our customers well."
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Jason Sarnowski

June 26, 2024

5  out of  5
rating by Jason Sarnowski
"Brent, and his team rock! When I needed them, they took the bull by the horns. They answered all of my questions and made the whole thing a lot easier. Brent has been my agent for a long time, because he always gives A+ service."
We responded:
"Thank you for your rating! You are a great client and appreciate your loyalty."
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Vince Mazurek

June 14, 2024

5  out of  5
rating by Vince Mazurek
"Jacqueline is awesome and very helpful!!"
We responded:
"Thank you Vince for your review! Jackie rocks!"
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Jo Yum

April 15, 2024

5  out of  5
rating by Jo Yum
"I’ve been a customer for about 15 years from the recommendation of a trusted family member. All the members of this office provide excellent guidance, coverage, and customer service as they notable work together. Jackie is also a memorable rockstar. Often times businesses can use improvements in following up, that is not the case here. Thorough, reliable, and informative are the standards that have set the bar for my expectations on a provider. Not once have I had a complaint with State Farm due this team and the treatment received."
We responded:
"Jo, thank you for the review. Jackie is a great employee and person for sure!"
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Sue Galloni

April 5, 2024

5  out of  5
rating by Sue Galloni
"Been with Brent's agency for about 20 years. Both Jackie & Samantha have always been helpful, courteous, friendly & highly professional. Never had any problems at all with service, which is rare nowadays. Very much appreciate this entire office. Sincerely, Sue Galloni"
We responded:
"Thank you for the review Sue! We appreciate you being such a loyal customer."
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Virginia Solis

February 27, 2024

5  out of  5
rating by Virginia Solis
"We just purchased a new vehicle and when I called State Farm to update our policy Sandy offered us the best quotes. She clearly explained to us the changes and listened to our concerns."
We responded:
"Thank you for your review. Virginia!"
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Scraphappytara

February 7, 2024

5  out of  5
rating by Scraphappytara
"This State Farm office is wonderful to work with...Brent and his staff, especially Jackie, are so quick to respond and help with anything related to our home, car or work insurances. We have been with them for more than 10 years and we have had outstanding customer service and personal attention since day 1! We highly recommend this State Farm office!"
We responded:
"Thank you Tara! We appreciate you, Art and the boys. We are thankful for the opportunity to take care of your personal and businesses insurance needs!"
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julia isaacs

October 6, 2023

5  out of  5
rating by julia isaacs
"Fantastic experience as a returning customer. Efficient, courteous and competitive rates what else can I ask for? Highly recommend."
We responded:
"Thank you Julia for the review! We appreciate the feed back and really appreciate customers like you!"
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Nancy Wronowski

September 2, 2023

5  out of  5
rating by Nancy Wronowski
"Our insurance policies were transferred to backers office after my agent retired. Every single time I have called, they were courteous, and I felt that I was not rushed. Very nice staff and very friendly. It really seems like they want to help and that you are not just a number. love this new office."
We responded:
"Thank you Nancy. What a compliment coming from you after serving SF customers for many years!"
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Marisa Kuprian

August 22, 2023

5  out of  5
rating by Marisa Kuprian
"Great customer service every time! This has been our agency for many years in all lines of insurance and we are always pleased with the quality of service we receive. Jacqueline you’re the best! -Kuprian Family"
We responded:
"Thank you Marisa! We appreciate you and your families business!"
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Adam Soto

August 7, 2023

5  out of  5
rating by Adam Soto
"You are in no better hands. This team has been helping my family for years."
We responded:
"Adam, thank you to you and your family! "
Profile photo of Adam Soto

Adam Soto

August 7, 2023

5  out of  5
rating by Adam Soto
"You are in no better hands. This team has been helping my family for years."
We responded:
"Adam, thank you to you and your family! "
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Carlos Landeros

July 31, 2023

5  out of  5
rating by Carlos Landeros
"Brent Becker's staff is 2nd to none. They are prompt and effiecient. When ever I need something they have never failed to help me and they do it with urgency. Excellent office for your Insurance needs."
We responded:
"Thank you Carlos! You are right, my staff is 2nd to none!"
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timothy hayes

June 28, 2023

5  out of  5
rating by timothy hayes
"employees are very friendly and will get the job done for you"
We responded:
"Thank you for the review Tim!"
Profile photo of Marzena Nowicka

Marzena Nowicka

June 21, 2023

5  out of  5
rating by Marzena Nowicka
"I have been Brent’s client for quite a few years. His service is very professional, courteous, expert and friendly. I’ve grown to know and appreciate him and his staff over the years. His agency is fantastic. I don’t think I have to add anything about the quality of State Farm insurance products, as the brand speaks for itself."
We responded:
"Thank you Marzena for the kind words. I appreciate you and your business! Happy Summer! "
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d j

May 31, 2023

5  out of  5
rating by d j
"Service is always great. Jackie is terrific. Love you guys."
We responded:
"Thank you for your review! "
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Raye Michelle

May 3, 2023

5  out of  5
rating by Raye Michelle
"Jacqueline has been very helpful and got me set up with my account. She made the process very easy and she provided me with all the information I needed. Thank you!"
We responded:
"Thank you Raye. I appreciate your review. We are here for you!"
Profile photo of Jason M

Jason M

April 21, 2023

5  out of  5
rating by Jason M
"I must say what a pleasure it is being insured with State Farm through Brent Beckers office. Very personable staff who go above and beyond to assist with all of my insurance needs. I would definitely recommend them to anyone interested in being insured, or expanding their insurance, through State Farm."
We responded:
"Jason, thank you for review. I appreciate you and your family’s loyalty to me and State Farm."
Profile photo of John Schiro

John Schiro

April 8, 2023

5  out of  5
rating by John Schiro
"When I stopped in for a quote, Jackie was very thorough and did such a fantastic job of explaining everything that I switched my coverage to State Farm immediately."
We responded:
"Welcome to SF John! I’m happy you’re satisfied. Thank you!"